Technical service and job planning
Jobs are scheduled in a calendar, assigned to the team and closed on site with photos. Who is doing what, on which boat, at a glance.
AI-powered software for yacht businesses
Your whole fleet operation on one screen.
SmartFleet is built for charter fleets, boat service companies and yacht management firms. From technical service to charter, from quote to invoice, everyone works from the same up-to-date information, and AI assistants answer your team and your customers at any hour.
In daily use throughout the season in Göcek, Bodrum and Marmaris.
Core module · After-sales service
Technical service: one chain from the moment a problem is spotted to the invoice
Technical service management is the backbone of SmartFleet. Everything that starts after a boat is handed over (faults, maintenance, warranty, damage) moves along a single record. At any moment you know which job is at which stage and who is handling it.
- Today's jobs, pending and overdue work in one calendar
- Materials, labour and photos kept on the job
- Warranty work tracked separately
- The customer receives a photo report of the work done
- When the plan changes, the right person is notified at once
Record
A problem is logged with photos the moment it comes in from the field, an inspection or the customer.
Quote
The work is priced and sent to the customer, who approves it with one click.
Job
The approved job is scheduled, assigned to the team and closed from a phone on site.
Invoice
The finished job becomes an invoice, and the invoice is posted to the customer's account.
Artificial intelligence
Teammates who never sleep: a dedicated assistant for everyone you deal with
In SmartFleet, AI is not a chat box added on later; it is part of the work. Each assistant knows who it is talking to, speaks from your company's own knowledge and hands over to your team when needed.
For your team
Team assistant
A technician speaks from the pontoon and a job is created. When stuck on a technical question, they get an answer drawn from the experience your company has built up over the years.
For charter guests
Guest assistant
A guest asks about a device on board at midnight and gets an answer specific to that boat, in their own language. Anything it cannot resolve goes straight to your team.
For prospects
Sales assistant
It welcomes visitors to your website, answers their questions and passes the enquiry to your team ready to act on. Even while you sleep.
For boat owners
Owner assistant
An owner or co-owner asks about their boat, the work done and their account, and gets the answer from their own records. No need to call the office.
Speaks from your knowledge
Answers are based on information your company has approved. Every job you resolve makes the assistants better informed for the next question.
No promises, no guesswork
When it does not know, it does not guess; it hands the matter to your team and notifies the right person.
Text, voice, photo
The customer types, speaks or sends a photo, and the assistant replies in their language. You can step into the conversation whenever you like.
Solutions
A screen for every part of a yacht business, in one system
You switch on only the parts you need. They all share the same boat, customer and job records, so information is entered once.
Issue and damage tracking
Every problem seen on a boat is logged with photos and followed until it is resolved. Nothing is left forgotten until the end of the season.
Charter operations
Reservations arrive automatically from NauSYS; guest details, check-in and check-out follow the same flow. Guests complete their forms before they reach the boat.
Quotes, invoices and accounts
An approved quote becomes a job, and a finished job becomes an invoice. Each customer's balance, payments and statement are always current.
Surveys and checklists
Inspections are done on a phone with boat-specific checklists. The result is shared with the customer as a photo report.
Boat and equipment records
Each boat's equipment, documents and service history sit in one file. New staff do not need to call anyone to get to know a boat.
Owner statements
Charter income and costs are calculated period by period, and the owner receives a clear statement.
Shared boat ownership
Co-owners' usage weeks, cost shares and approvals are managed fairly and transparently.
Regular care subscriptions
You offer owners periodic care as a package. Visits are scheduled automatically, and the owner follows the reports in their own portal.
Integrations
On the channels your team and customers already use
You do not need to teach anyone a new app. SmartFleet works with the messaging apps already in everyone's pocket and with the charter industry's booking system.
Customer communication
WhatsApp
Welcome messages, forms, receipts and surveys reach the customer on WhatsApp. Your team replies from inside the system, and the conversation stays on the boat's and the customer's record.
Inside the team
Telegram
New jobs, requests awaiting approval and emergencies reach the team on Telegram instantly. Managers start the day with a ready summary, and many actions are completed from the chat with one tap.
Charter
NauSYS
Reservations and crew lists arrive automatically from NauSYS. You do not enter the same information in two systems, and cancellations and changes follow through as well.
Customer side
Owners see it without having to ask
In their own portal, your customers follow what has been done on their boat, the next visit, their quotes and their account. They have fewer reasons to call you, and trust grows.
- Personal, password-protected customer portal
- One-click quote approval
- Turkish and English
In the field
On the pontoon, in the engine room, on the phone
The team works from their phones without installing an app: they see their jobs, add photos and fill in checklists. No going back to the office to type it up again.
- Screens simplified for phones
- Photos and notes kept with the job
- A team assistant that creates jobs by voice
Who it is for
Built for people who work on the water, together with people who work on the water
Charter fleets
The whole flow of the season, from reservation to check-out and from damage record to owner statement.
Boat service and maintenance companies
Quote, job, materials and invoice in one chain. Where each job stands and what was promised to the customer is on record.
Yacht management and shared ownership
Usage, costs and communication for boats with several owners, kept fair and on record.
Nothing to install
It runs in a browser and on a phone. Servers, backups and updates are not your job.
Your data is yours alone
Each company's records are kept separate from all others.
Everyone sees their own work
Managers, office staff, field crew and customers each use only the screens opened to them.
In two languages
Screens and customer documents are available in Turkish and English.
Pricing
Simple pricing, per user
The prices below are for the core module, technical service management; you pay only for the people who use it. Annual payment comes with a 15% discount.
Office and management
Admin user
€50 / user / month
€42.50 / month when paid annually (€510 a year)
- Desktop and mobile interface
- Planning, quotes, invoices and reports
- User and permission management
Field crew
Field user
€20 / user / month
€17 / month when paid annually (€204 a year)
- Mobile interface only
- Their assigned jobs and checklists
- Photos, notes and voice entry
On your own servers
On-premise installation
Contact us
If you would like to run the system on your own infrastructure, we will prepare a quote for your needs.
Get in TouchSmallest package: 1 admin + 3 field users
Add users as your needs grow.
€110 / month€93.50 / month when paid annually · €1,122 a year
Add-on modules
Add the modules you need to the core package; the percentage applies to the total of your user fees.
+25%
Charter
Reservations, guest handling, check-in and check-out, owner statements; with NauSYS integration.
+10%
Shared boat ownership
Co-owner portal included. Unlimited customers, with no per-customer fee.
+10%
Regular care subscriptions
Owner portal included. Unlimited customers, with no per-customer fee.
- Prices exclude VAT; VAT is added separately.
- WhatsApp integration is available; WhatsApp's own API and message fees are charged separately.
- If you want e-mails to be sent from your own domain, this is possible without an on-premise installation, provided your mail server supports it.
Getting started
Step by step, without waiting for the season
Introduction and demo
We listen to how your business works and show you SmartFleet using your own examples.
Setup
Your boats, customers and team are set up in the system, and the parts you need are switched on.
Working together
We run the first jobs alongside your team and stay on hand for your questions.
Let's see together how it fits your fleet
In a short call we will listen to your business and show you SmartFleet with your own boats.
Request a Demo